PROAIR SERVICE

Why Service Matters

MVHR systems are designed to run 24/7 for the entire lifespan of the unit. With proper care and maintenance, the units should have a very long lifespan. Some of the original ProAir units installed are still running in the homes of happy customers.

Service Schedule

All ProAir Heat Recovery Ventilation Systems should be serviced approximately every 3 years. This service involves cleaning the interior of the unit and heat exchanger, changing of the filters, as well as re-balancing of the system to ensure it is delivering the right amount of fresh air to your home, with any software upgrades also included.

Warranty Coverage

ProAir offers a standard 3‑year warranty on all of our systems starting from the day of commissioning. It includes parts and labour for the first 2 years. The remaining 1 year covers parts only; this does not include filters.

Replacement filters should be purchased after year one and can be ordered from the ProAir shop or by calling 091 739 442. The warranty is conditional on planned maintenance being undertaken as mentioned.

Maintenance Between Services

Maintenance between services is quite simple and straightforward for the homeowner. Filters should be checked every 6 months or so and replaced at least annually.

The frequency of the change depends on usage and location. If dust is excessive at the six‑month check, the filter can be tapped on a solid surface or lightly vacuumed. These actions are not recommended on a continuous basis. The seals attaching the media to the cardboard may be broken, which could allow dust to bypass the filter.

Keeping filters changed annually will ensure that the air moves as freely as possible and that there will be minimal pressure on the fans, leading to longer lifespans. This will also allow your system to operate at its optimum efficiency and guarantee the cleanest possible air is being supplied to you home.

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“Installed a full MHRV system in our house we were renovating. Found them very competitively priced and very easy to deal with on technical issues. Highly recommend”
M. McDonagh
“ProAir installed a system in our house in 2008 and never had a day’s problem with it! The air is always fresh and the knock-on effect is, a healthier environment to live in”
C. Cunningham
“I contacted ProAir for advice and pricing for my self build. The customer service was brilliant and every staff member I encountered was very helpfully explaining the system and answering my queries. The staff who called to site were efficient and professional and called as per the agreed times. I have already recommended ProAir to a friend and would have no hesitation in recommending their services in the future”
S. Carr
“Extremely happy with our ProAir and their service in general, from my initial phone call to their site visit, installation process and after care service. I found them very easy and helpful to deal with, as well as good value. Constant fresh air and a handy display console to tell me if the system is working correctly or needs a filter change etc. Would highly recommend"
C. NAUGHTON
"We have HRV in our block-built house. Installed by ProAir of Galway. Very professional and thorough job, highly recommended. Cost was c. 8k, but we have two units due to the size of the house. Been in constant operation since October, no issues so far. Complexity? Turn it on and leave it. When you have a shower/bath press boost. That’s it."
Ask About Money 01/08
"We also got ours from ProAir and are very happy with it. We were strapped for extra cash, but our geo-therm. guys recommended the MHRV as a way of making the whole system more efficient. No condensation is a great thing. Your house will be healthier overall."
Ask About Money 02/08
"Very happy with my ProAir Ventilation System. They system settings had to be changed to due the hot weather so they talked me through step by step on how to correct. They were extremely helpful. Superb customer service."
BMcC, Malahide, Dublin, August 2019
"We were fighting with a lot of dampness and mould using electric dehumidifiers with little success. The heat recovery ventilation system removed all of the problems. No more dampness, no more mould and our windows are dry in the morning. The installation was done quickly and professionally. Huge thanks to ProAir!"
G. Stephanovic
“Very professional from start to finish, easy to work with and always available and willing to answer a technical question. The unit is very quiet, even on boost mode it’s hardly audible. From my research I found it to be the most efficient on the market also, and it’s manufactured here in Ireland. For the self-builder, I found ProAir very good to work with, they were flexible with the scope of works and the price reflected this. They furnished me with detailed drawings and all the ducting needed, they installed the unit and commissioned at the end, this suited my requirements perfectly”
R. Gleese
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